We are looking for candidates with a minimum experience of 7-8 years as an AM in BPO. Should have at least 1 year of experience on paper with telecom clients. We are looking for an AM to join our team. You should be well versed with KPI/KRA/Attrition/Shrinkage/Occupancy. You must have a strong customer service background and thrive under pressure.
Graduation Must
Good communication
Understanding and speaking of Tamil is compulsory
Interview mode - Face to Face
Voice Experience -Mandatory
Job Types: Full-time, Regular / Permanent Salary: Up to 700,000.00 per year Benefits:
Provident Fund
Schedule:
Monday to Friday
UK shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
How many years of experience do you have as AM Quality in BPO industry
How many years of experience do you have with telecom clients?