Sitel Licensed Insurance Services
Quality Team Leader MUM Banking Voice Process JD: Quality Team Leader . The candidate should have led a team of Quality Advisors/Analysts/Professional in his/her current/previous organizations. . The candidate need to have immense experience of Quality Management Process in the…
Assistant Manager Operations (Candidates from Mumbai Only) US Chat Process Job Description: Excellent communication Skills Total Work Experience 9+ yrs Relevant Managerial Exp 1 yr + Candidates from Chat background only or blended Digital Cable, Telecommunication and Home Automation Domain…
Recruitment Executive End to EndRecruitment. Sourcing ,Interviewing , Managing the end to end recruitment cycle for Bulk HiringSupport, and BPO Functions hiring which includes multichannel sourcing, screening, interviewing, attracting and selecting appropriate talent, salary and level benchmarking.. Experience in executive…
Job Discretion: Candidate should be graduate, preferable BE Electrical. Candidate should have at least 1 year experience in same field. Responsible for facilities deliverables. Maintain a robust MIS and furnish details as and when necessary. MIS preparation and analysis knowledge…
Level 1 Engineer: 3 to 4 years of relevant experience in Network . Certification CCNA . Proactive Monitoring of Network Monitoring Tool ( Solarwind ) . should have knowledge of ITIL standards. . Working experience of NOC is highly appreciable…
Summary of Job Responsibilities: Devise and establish Quality procedures, standards and specifications Review customer requirements and make sure they are met Look at ways to reduce waste and increase efficiency Set up and maintain controls and documentation procedures Monitor performance…
Job Summary ASSISTANT MANAGER TALENT ACQUISITION (FRONTLINE / BULK HIRING) Foundever is hiring for AM (Frontline / Bulk hiring) Candidate should be from Mumbai Only Experience 8 to 12 years Handled a team of atleast 5 8 Recruiters / Sr.…
Job Summary ASSISTANT MANAGER TALENT ACQUISITION (FRONTLINE / BULK HIRING) Foundever is hiring for AM (Frontline / Bulk hiring) Candidate should be from Mumbai Only Experience 8 to 12 years Handled a team of atleast 5 8 Recruiters / Sr.…
Senior Manager Operations (US) Mumbai Total Experience 15+ Years Relevant Experience 3 5 years Location Mumbai . Shall hunt for a manger or a senior manager level into BFSI Domain for International contact center, US . responsible to handle at…
Team management experience communication skills B2 High/C1 Level Minimum of 1 years\' experience within a contact Centre environment as a TeamManager Experience within customer services(Voice process) Excellent leadership and communication skills Should be comfortable with rotational shifts & Week Offs…
We require one Communication Learning Specialist We require two Learning Specialists in Trainlinebased on ratios, however we currently have one. JOB TITLE: Communication Learning Specialist Summary of Primary Job Responsibilities : (may be used to create job postings) Lead and…
Admin Assistant Summary of Primary Job Responsibilities okay to work in 24/7 shift Need to have prior BPO Experience Candidate should be familiar with Facilities Management. Responsible for facilities deliverables. Maintain a robust MIS and furnish details as and when…
We need an Engagement Officer on Contractual Basis (6 months) Team Leader US Gurgaon Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift…
About Us Job Summary Primary Job Responsibilities Team Leader Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift Window : 24 x 7…
Team management experience communication skills B2 High/C1 Level Minimum of 1 years\' experience within a contact Centre environment as a TeamManager Experience within customer services(Voice process) Excellent leadership and communication skills Should be comfortable with rotational shifts & Week Offs…
Process Trainer Chico\'s(365009) Plan,develop,andcoordinate product trainingprogramsforfieldsupport Preparetrainingmaterials,developinstructionalcontent,determinemethodology,andcoordinateforabetterdeploymentofresources. Conducttrainingsessionsanddevelopcriteriaforevaluatingeffectivenessoftrainingactivitiesincreasingtheproficiency. Revisetrainingplanstomeetnewtrainingrequirementsandkepttechnicalinformationupto Coordinatetrainingschedule,dates,andlogisticsaswellasmaintainalltrainingsystemsanddatabasesrelatedto product training Track,report,andevaluatetheeffectivenessoftrainingsolutionsandmakechangestoprogramsbasedonfeedbackprovidetrainingneedanalysisandrecommendations Evaluatetheknowledgeofclassparticipantstodeterminetrainingneedsandeffectiveness Trainedtheteamonvarious products in Developedbusinessspecificinterventionsandledateamofpeoplefordelivery. MotivateteammembersthroughdailyearlymorningmotivationalmailsMaintaininginternalcommunicationflow Providingsuitableguidanceinverbalandnonverbalcommunications Responsibleforgrowingexistingrelationship,pursuingnewbusinessopportunitiesandrespondingto sales opportunitiesfor product solutions Developed and conducted product seminars for new and existing clients. Worked with appropriate personnel to…
Education (if beyond High School or equivalent ) : Bachelors in Computer Science / BE / B.Tech. MBA is preferred. Experience Target (in this job or a related function/field) : Total Experience 15 Years Relevant Experience 2 5 years 7…
About Us Foundever India Pvt Ltd Foundever is . World s Leading BPO. . Handle 3 million contacts every day. . 60000 Employees Worldwide. . 145 centers in 27 countries. . 350 clients . 36 languages . Rated No.1 Contact…
About Us Job Summary Primary Job Responsibilities Team Leader US Chat process Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift Window :…
JOB TITLE: Communication Learning Specialist Summary of Primary Job Responsibilities : (may be used to create job postings) Lead and direct the learning culture and vision in New hire batches Develop/implement training programs for New hire agents . Support the…
About Us Job Summary Primary Job Responsibilities Team Leader Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift Window : 24 x 7…
Assistant Manager team handling exp Facility Management He is responsible for the areas of facility management and maintenance and all facilities deliverables. He incumbent partners with Business Unit Leaders and other functions to develop and refine long term strategies to…
Minimum 2 8years prior experience in back end engineering Dealing with ambiguity pull apart complex, and solve them. Expertise, primarily, in NodeJS with experience in other languages like Python and PHP, a bonus Proficient in API design using RESTful techniques…
The Global Network Services Support team has responsibility for implementing and supporting Sitel Global Network and Security. As a member of this team, your primary focus will be to handle the Network outage calls. This position is part of a…
JOB TITLE: Telecom Engineer () Qualification: Graduates Engineering or IT Graduates Minimum 3 + years of experience in Telecom domain Avaya / NICE certification would be an added advantage. Summary of Job responsibilities: Excellent technical, troubleshooting and analytical skills. Excellent…