Assistant Manager Customer Engagement

Year    New Delhi, India

Job Description

Job Location

DELHI GO16


  • Processing of New Business Queries
  • Discrepancy Management - FOP's
  • WIP Management
  • Handling Field Ops Queries & Complaints
  • Processing of cheques / cash / credit card
  • Poll Coll clearance
  • Petty Cash Management
  • Vendor Management
Job Summary:
  • Statutory and Facility Management
  • Agency Contract - Existing agents
Adherence to all regulatory requirements
  • Processing of customer request - POS
  • Sales to Service & Recruitement.
  • Persistency -13th and 25th Month
  • Customer Retention and Revenue
Key Responsibilities/ Key Deliverables:

Measures of Success:

Job Summary:

Knowledge & Skill Matrix:

Additional Information (Optional):

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Job Detail

  • Job Id
    JD2960482
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Delhi, India
  • Education
    Not mentioned
  • Experience
    Year