Job Description

Job Family Process Training Job Code/ Level Level 4 Job Title Process Trainer Education Graduate Job Responsibilities - Verify that the training staff has obtained and is maintaining their technical and instructional knowledge and skills - Ensure that training programs are up to the required standard - Develop and conduct training programs according to approved methodology - Track training commitments to all stakeholders - Conduct training needs analysis and measure effectiveness Skills Required Experience in Insurance domain Learning Facilitation Planning & Organizing Analytical Skills Written and Verbal Communication Interpersonal Skills People/Team Management Knowledge/Experience in the Investment or Commercial Banking domain Feedback and Coaching Skills Domain Skills - Premium Processing 1. Insurance domain - end to end knowledge 2. Should have knowledge of all the LOB\'s / at least 4-5 LOB\'s) 3. Should have good knowledge of all the insurance terminologies used in Insurance from premium processing (e.g. Closing, Endorsement, MRC\'s, Processing Instructions, Broker, Underwriter) aspect and should be able to explain in layman\'s language to new joiners 4. Should have worked with London Insurance Market for minimum 4-5 years Domain Skills - IBA 1. Should have thorough knowledge of the domain 2. Knows different activities worked in the IBA domain 3. Knowledge of bureau and non-bureau market/ relevant experience in UK & Lloyds underwriting support functions 4. Knowledge of PPW , cash allocation & allocation , how ledgers are reconciled , etc. 5. Should know the cash flow, payments , etc. 6. Should have relevant 4-5 yrs. of experience

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