Area Service Manager

Year    Pune, Maharashtra, India

Job Description


Wondering what\'s within Beckman Coulter Diagnostics Take a closer look. At first glance, you\'ll see that for more than 80 years we\'ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We\'re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you\'ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we\'re working at the pace of change to improve patient lives with diagnostic tools that address the world\'s biggest health challenges. The Area Service Manager for Beckman Coulter Diagnostics is responsible for: 1. Installations and maintenance of IVD instruments/systems in a laboratory environment. 2. Providing effective product and customer support. 3. Preventive Maintenance planning (PM) & Modification (MOD\'s) planning in timely manner. 4. Timely reporting of his/her activities, Maintains excellent customer relationship. Specifically, with his/her directly assigned accounts. 5. Service escalation process, liaises with Technical support Specialist 6. Adhering to field service policies, procedures, and standards. Travelling within the territory. Available to travel in short notice. This position is part of the Service Department located in Pune and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Service Team - West India and report to the State Service Manager responsible for Managing Service in Rest of Maharashtra. If you thrive in a Challenging, Passionate , instrumental, and competitive role and want to work to build a world-class Service provider and Healthcare organization-read on. In this role, you will have the opportunity to: Grow along with a leading IVD segment organization. Provide onsite support for our instruments which will lead to advancing healthcare and patient supports. Probity to interact with our team of service professionals and other cross function which are very critical for the role. The essential requirements of the job include: Education: Diploma or Graduation- Electrical/Electronics/Biomedical Engineering. Experience: Six-Twelve years of working experience on High Throughput Hematology, Clinical Chemistry or Immunoassay instruments. Should have knowledge of Networking and Interface related issues. Good understanding of Oracle/Service systems and business process flow. Computer Proficiency: MS -office, Teams, Networking, Ability to learn new tools or software as per the need. It would be a plus if you also possess previous experience in: Can independently handle 1 or more product group (example Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with timely expert support. Ability to coordinate and collaborate with other functions to achieve client delight. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. When you join us, you\'ll also be joining Danaher\'s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you\'ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you\'ve ever wondered what\'s within you, there\'s no better time to find out.

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Job Detail

  • Job Id
    JD3043409
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year