Area Service Manager
Job Description
Dear Candidates,
Greetings from Sony
We are looking for Area Service Incharge at Sony India Pvt Ltd
Qualification : Graduate ( BE Electronics & Communication preferred)
Experience : 3 6 Years
Designation : Area Service Incharge
Location : Ahmedabad
Roles & Responsibilities
Responsible for Authorized Service Centres (ASC) operations
Monitor and control key service deliverables like repair TAT, repeat repair and call pendency
Improve quality of ASC operations & service network and Initiate projects for the improvement of the critical areas of service operations.
Provide training ,develop and retain key ASC manpower by close interaction.
Achieve customer and trade satisfaction -Make SONY Preferred Brand amongst Trade partners & end users
Handle technical queries of customers and ASC engineers.
Handling of Dealer defective sets.
Visiting Key Channel Partners.
If you are interested so please your cv on
Thanks & Regards,
Avnish Mishra,
HR & Admin Facilities Division
Regional HR Executive Mumbai Branch
Phone: +91 7738271039
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Job Detail
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Job IdJD2943737
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.1000000 per year
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Employment StatusPermanent
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Job LocationAhmedabad, Gujarat, India
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EducationNot mentioned
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ExperienceYear