Job Description

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Job Title - Area Sales Manager - Business Loan

Place of work - Mumbai

Business Unit - Retail Banking

Function - Retail Banking

Job Purpose:

The role entails scaling up the business for the Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner.Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.

Roles & Responsibilities:

• Acquisition of Business loan customers in the identified segment and reference generation from the specified catchment area
• Grow the AUM base for Business Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.
• Collaborate with the Product Head Business Loan to ensure that the customers are offered the best in class solutions funding/multi-funding requirements and key DST's are appropriately incentivized.
• Design channel mix strategy and develop constructive relationships with Digital marketplace partners and key alliances
• Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice
• Oversee distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, focused intervention on low productivity locations etc.
• Ensure the successful adoption of internal compliances & regulatory framework across the business
• Collaborate with the Head of Collections to drive down the net credit loss and delinquency metrics

Managerial & Leadership Responsibilities:

Attract and retain best-in-class talent for key roles in their reporting structure

Educational Qualifications:

Graduate - Any

Post Graduate - Any

Experience:

Minimum of 5 - 8 years of experience in BFSI industry.