Investigations & reporting of all assigned cases of all products including CD. ? Identifying process gaps in all products and suggestion and implementation for improvement. ? Regular audit of vendors (CPV, RIC, Legal, technical, collection agencies, repo agent etc). ? Regular sharing of new useful links , triggers , best practices and market intelligence ? Anaylasis of FI & FCU vendor's process. Make recommendation for new policies to minimise fraud and control effectively. ? Strategy develoment for recovery of losses in retail asset products. ? Indentifying data leakage and prevention . ? Managing and publishing of RIC MIS of respective area. ? Surprise audit to branches / hubs for processes , documentations and compliance ? Other initiatives / MIS & Data Analysis / Activities
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