Job Description

JOB DESCRIPTION Are you ready to explore a world of possibilities Join our DTCC family, and you\'ll grow your expertise and become the best version of you. As you embark on a new journey, you\'ll seek challenges with flexibility and patience, learning new skills and advancing your career while having the time of your life. Why you would love this job The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents. What you will do Analysis of Applications Systems in order to prevent incidents from reoccurring Expand knowledge base of operating procedures/runbooks for supported applications Collaborate within the team to resolve application alerts and escalate as needed Gather requested documentation in support of ongoing audits requests Execute assigned steps of the Disaster Recovery scripts during planned and unplanned outages, collecting BCM evidence as needed Ensure automation produces expected results within stated thresholds Monitor Dashboard to provide better visibility into potential issues and future outages Analyze proposed application design and provide feedback on potential gaps to business requirements Execute renewals/service account password changes as scheduled, resolve production defects and handle minor enhancements as needed Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk escalates appropriately Talent needed for success: Minimum of 4 years of relevant Production support experience Hands on experience in Unix, PL/SQL, MySQL Knowledge of SaaS based applications such as RSA Archer, NAVEX, Process Unity AWS or Azure experience would be an added benefit Bachelor\'s degree preferred or equivalent experience Who We Are: With over 45 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities, data centers and offices in 16 countries, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, growing openness and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm simplifies the complexities of clearing, settlement, asset servicing, data management, data reporting and information services across asset classes, bringing increased security and soundness to financial markets. In 2018, DTCC\'s subsidiaries processed securities transactions valued at more than U.S. $1.85 quadrillion. Its depository provides custody and asset servicing for securities issues from 170 countries and territories valued at U.S. $52.2 trillion. DTCC\'s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes over 14 billion messages annually. To learn more, please visit us ator connect with us on,,and We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job function Employee Benefits: We believe in work-life Balance Excellent Pay /Incentives 24 days Earned leaves 5 Day per week schedule and other Excellent health Benefits

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