Job Description

:

You Lead the Way. We\xe2\x80\x99ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you\xe2\x80\x99ll learn and grow as we help you create a career journey that\xe2\x80\x99s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you\xe2\x80\x99ll be recognized for your contributions, leadership, and impact\xe2\x80\x94every colleague has the opportunity to share in the company\xe2\x80\x99s success. Together, we\xe2\x80\x99ll win as a team, striving to uphold our and powerful backing promise to provide the world\xe2\x80\x99s best customer experience every day. And we\xe2\x80\x99ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let\'s lead the way together.

Purpose of the Role:
The ICS Operational Excellence Reporting CoE has responsibility for the design, implementation, and assessment of the operational risk framework within International Card (ICS) consistent with AXP\xe2\x80\x99s risk mission and in full compliance with risk management policies, risk limits, and applicable regulations. This position will be responsible for producing and publishing risk metrics reports to senior leadership team and compliance team within the required SLA. This individual will work closely with Business Self Testing teams as well as the teams across ICS to ensure accuracy and timeliness of MIS and reports for Senior leaders and deliver analytical solutions to our partners.

Responsibilities:

\xc2\xb7 Create and deliver best in class analytical solutions to ensure the success of Business Conduct Program

\xc2\xb7 Identifying opportunities for new automated & custom analytics solutions around all areas of ICS Business Conduct.

\xc2\xb7 Responsible for supporting the migrating of existing reporting to Tableau

\xc2\xb7 Manage work on adhoc requests from Senior Management/strategic stakeholder/ICS leadership

\xc2\xb7 Engage in multiple initiatives, lead or support ongoing Program Specialty projects and provide consultative expertise focused on win-win solution

\xc2\xb7 Translation of complex analytical output into easily digested insights with clear recommendations

\xc2\xb7 Identify new technologies and capabilities that can advance and future proof analytical solutions

\xc2\xb7 Conceptual thinking skills and ability to identify and implement technical solutions to achieve process automation and improve group\xe2\x80\x99s productivity

\xc2\xb7 Ability to lead a team of 1-2 analysts in future

Critical Factors to Success:

\xc2\xb7 Timely delivery of reporting with complete accuracy, quality, and integrity.

\xc2\xb7 Strong time management skills and a proven ability to consistently deliver on preset timelines

Academic Background:
Graduate/Bachelor\'s degree

Past Experience:
4-6 years of experience in Reporting and generating actionable insights with data

Knowledge of Platforms:
Advance Excel, Tableau, Python, SQL

Behavioral Skills/Capabilities:
Enterprise Leadership Behaviors

• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express