Job Description

At Lowe\'s India, we are the enablers who help create an engaging customer experience for our nearly $90 billion home improvement business at Lowe\'s. Our 3100+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative ways to ensure Lowe\'s has a strong competitive edge in the market. Lowe\'s India is certified as a Great Place to Work by the Great to Place to Work Institute, India, and has been recognized as one of Economic Times Best Brands for 2020. Our Technology team supports E-commerce, Mobile, IT & Cloud Infrastructure, and Corporate Systems at Lowe\'s India, enabling various functions such as supply chain, merchandising, distribution, corporate services, etc. The Data & Analytics teams help make data-driven decisions in merchandising, store operations, finance, and supply chain. The Business Services team builds business services capabilities across Merchandising, Marketing, Supply Chain, Store Operations, Enterprise Item Content, and Private Brands. The Finance and Accounting team manages Transaction Accounting, Customer and Inventory Accounting, Margin and Cost Accounting, Financial Planning and Analysis, Business Finance support, Tax and Enterprise Strategic Sourcing for the U.S. and Canada business. The Product Management team builds and manages tech products and solutions for our stores and online channels. And Lastly, our Shared Services team empowers other groups to do their job well. To know more about Lowe\'s India, visit Core Responsibilities: . Support execution of Loyalty strategy, ensuring that projects and backend processes help drive program results and efficient operations . Handle end-to-end operations processes, from prioritizing member-related queries to maintaining program SLAs with internal and external stakeholders . Set up promotions and offers with accuracy leveraging loyalty platform tools and marketing capabilities . Partner closely with global Loyalty Program Managers, Brand Marketing, Technology and 2 of 3 Data Analytics to effectively execute and support program strategy . Develop and demonstrate subject matter expertise in the development and execution of promotions, coupons, and discounts . Partner with Loyalty technology and analytics teams to execute promotions and measure results . Support the implementation of operational product developments and enhancements and ensure quality check and excellence is maintained . Coordinate with IT support for technical troubleshooting, updating software, etc. . Identify process improvement opportunities, and develop and implement necessary solutions . Be comfortable operating in constant, rapid test & learn environment and driving organizational change through action . Manage tasks, deliver results, and designate responsibilities across global and virtual teams . Establish strong working relationships with cross-functional peers 2-5 Years of experience in data driven marketing function 2 years of Loyalty program experience Graduate or post graduate degree in Marketing, Digital, E-Commerce, Engineering, Data Analytics

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