Job Description

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Position Summary:
This position will be primarily involved in Auditing invoices for compliance with MSA and Business Guide, responding to queries from internal and external users of the legal invoice payment system (Passport) and serving as daily support to LBS Operations. The incumbent will interact with all levels of internal Legal professionals and external law firms billing administrators and lawyers. This position will provide primary support to EMEA, US, LATAM, APAC, and NAMER regions based community and work to streamline/improve current processes for the local professionals.

Primary Responsibilities:

• Daily Passport Invoice Audit in Junior and Senior queues to identify violations to the MSA and Business Guide and adjust invoices accordingly within established SLAs;
• Review, assess attorney response and approve invoices in the Stale (aged submission) queue;
• Generating daily, weekly and monthly audited invoices and savings reports;
• 4th party/local counsel invoice review, communication with firms to obtain copy of 4th party/local counsel invoices and final assessment, approval or rejection of the line item;
• Daily allocation of volume of invoices to be audited;
• Working closely with internal lawyers and external law firms to resolve queries related to invoice adjustments;
• Responding to law firms and internal lawyers inquiries promptly and accurately;
• Generating monthly audited invoices by Junior and Senior queue report;
• Generating monthly stale approved invoices report;
• Generating 4th Party/local counsel charges report;
• Supporting daily activities for the Legal Billing Support Operations, that include but is not limited to:
• Proactively providing advice to external law firms and resolving billing issues through mailbox inquiries;
• Proactively providing recommendations on system and process changes to improve invoice processing;
• Back-up for the team on processing of PDF invoices received from law firms for payment processing;
• Support system user acceptance testing and Passport releases on an as-needed basis;
• Assisting management with ad-hoc requests.

Position Requirements

• 3-5 years\' experience in invoice processing and compliance quality assurance, preferably within a law firm or large corporation;
• Legal invoice experience preferred;
• Degree or significant previous equivalent work experience is preferred;
• Excellent organizational skills, attention to detail concentrating on accuracy, efficiency and proven ability to work independently and competently handle multiple responsibilities with a high degree of accuracy, in a high pressure environment
• Excellent computer navigation skills and excel using Pivot tables and v-lookups
• Ability to manoeuvrer through multiple systems; Passport and SAP to mention a few;
• General understanding on SAP support protocols;
• Clear communication skills, both written and verbal;
• Periodic updates of SOPs and process documentation and controls and risk focused;
• Ability to work in complex environments with a diverse range of stakeholders within JPMC Business Community and outside legal vendors;
• Good understanding of accounting concepts such as G/L accounts and Cost Centres;
• Knowledge of VAT rules within the supported regions;
• Sound judgment and quick decision making skills;
• Exposure to project management & process improvement techniques will be an added advantage;
• Consistent and exceptional team leadership and the ability to continuously improve operational processes and controls
• Proven track record of meeting deadlines, prioritizing deliverables, showing initiative, thinking critically and strategically and clearly communicating with internal and external client;
• Quick learning abilities and able to get incorporated to daily activities while training; and
• The position hours of operations are evening/night shift India hours (NY EST Time).

About JPMorgan Chase & Co.

J.P. Morgan is a global leader in financial services, offering solutions to the world\'s most important corporations, governments and institutions in more than 100 countries. We have a sophisticated local market presence in Europe, Middle East and Africa which is complemented by staff around the world who support our growth and serve our clients 24 hours a day, 365 days a year.
We are looking for collaborative, innovative and dedicated individuals to join us in India. This is your chance to bring us your expertise and become part of a global community, working with people around the world, for a company that\'s committed to investing in you and making a success of this key new location for our business.
Global Supplier Services Operations is a centralized operational group within GSS that manages Procurement operations, Corporate Accounts Payable operations, Travel & Entertainment claim processing, Accounting operations & Indirect Tax Operations.
JPMorgan offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan is an Equal Opportunity Employer.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

JPMorgan Chase