Agm Training Team Member
Year Mumbai, Maharashtra, India
Job Description
Job Req ID: 41162
Location: Mumbai, IN
Function: Other
About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India?s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ?Digital India? by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Job Level/ Designation
M2
Function / Department
Customer Service | Training
Location
Mumbai
Core Competencies, Knowledge, Experience
Core Competencies, knowledge and Experience
- Strong telecom subject matter expertise
- Excellent communication, presentation and delivery skills
- Retail operations and management ( Good to have)
- Strong Planning and Execution Skills
- Customer sensitivity & Service mind-set
- Engage & Present ideas/thoughts and have influencing skills
Must have technical / professional qualifications
Professional Qualifications
- Graduate / Diploma
- TTT ? Certified
- Additional Training Certifications ( Good to have)
- Experience in working on Training systems/ tools / methodologies
- Experience in Telecom, Retail and Service Industry
- Overall experience of 5 - 7 years with at least 3 to 4 years in delivering training
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
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Job Detail
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Job IdJD3074715
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear