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Advance Service Manager - Intelligent BPM
Category: Information Technology & Telecom
Location:
Bangalore, Karnataka, IN
Department: Cross IT
About the department
Digital, Data & IT India is a team of 700+ highly skilled IT professionals located in Global Business Services (GBS) Bangalore. Cross IT department is an integral part of the DD&IT and is responsible for supporting, operating, and further developing the portfolio of IT Systems used across departments in Novo Nordisk.Apply Now!
Position
The position will be responsible for managing the intelligent BPM service in ensuring high performance KPI\'s including defined Quality of Service, Incident management, change Management, Capacity and Vendor Management.
It includes,
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