Job Description

2-3 years of management experience, Advanced computer literacy in Microsoft Office applications, especially MS Excel. Excellent analytical, problem solving and logical reasoning skills. Excellent people skills. Extremely detail oriented. Excellent time management and prioritization skills. Strong troubleshooting and problem solving capabilities. Strong organizational, analytic and quantitative skills.

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising.

If you\xe2\x80\x99re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers (advertisers) deliver great products and brands, not just impressions; and that empowers customers to be decisive, rather than distract them \xe2\x80\x93 then we want you to come join us and make advertising even better.

About role

We are looking for a hands-on, detail-oriented, analytical, and highly-motivated program manager to scale our growing central program team which includes managing ad operations team as well as planning and executing Amazon.in\'s High Velocity Events for entire Display Ads . You will work with internal accounts and sales team, and outsourced account management partner to deliver advertiser value through high quality campaign optimization and execution. You should be passionate about understanding business drivers for performance, the range of Amazon products available to our advertisers, and engaging with internal and external partners to deliver on these. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions.

Program Manager plays a key role in driving team performance and ensuring flawless execution through operational excellence. This role requires experience in a heavily process driven environment. Your team will deliver results by providing operational support to uphold a high quality customer and advertiser experience. This lead will leverage their experience and judgment to grow and mentor a team of associates in an environment that is extremely customer centric.

Responsibilities:

• Resource management and planning.
• Define and assess team performance against business objectives.
• Provide ongoing guidance, coaching and performance feedback to the team.
• Strong project management skills to impact process improvements
• Work cross-functionally with account teams and other Amazon partners to drive revenue and increase advertiser satisfaction
• Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions
• Co-lead monthly and quarterly reviews with advertisers

• Master\'s degree (preferably with emphasis in marketing, advertising or related field) and 0 to 3 years of relevant working experience.
• Experience with retail environment or knowledge of digital media systems
• Ability to contribute to process improvement, inventing and simplifying within existing processes
• Has the vision and stamina to see long term changes through and drive change management in the ecosystem
• Experience of working in large interconnected/interdependant teams