Acquisition Manager - Jabalpur

North 2403-Jabalpur, Jabalpur, Madhya Pradesh, India





Department
NORTH BUSINESS

Job posted on
May 03, 2024

Employee Type
Permanent

Experience range (Years)
0 - N.A.


Group Company: Ujjivan Small Finance Bank Designation: Acquisition Manager (UB-BB-NB-AM)
Office Location: Position description: Acquisition Manager Primary Responsibilities:

• Business Meet the set targets on liabilities in terms of open market acquisition existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects meet select prospects and manage the relationship thereafter Accompany CRSUnsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insightsproduct related feedback with the Sales Manager Liabilities Customers Interact with customers in a courteous and professional manner provide prompt efficient and accurate services Reduce customer dormancy and customer attrition by continuous engagement interaction Resolves the customer queries on various accounts FD RD remittances third party product Internal Processes Guide the customer to fill the Account Opening Form ensure receipt and verification of KYC documents obtain customer signatures on all mandatory documents Strictly adhere maintain compliance to KYC norms Drive the usage of alternate channels such as ATMs BCs and assist customers to use ATMs for dispensing cash Learning Performance Maintain up to date knowledge of the liabilities products and services as well as a working knowledge of other products offered in the branch Resolve queries raised by CRSunsecured loans wrt liability products and support them in selling liabilities Ensure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines