Job Description

Acquisition Manager

Multiple locations





Sub-Sub Department
SOUTH BUSINESS

Job posted on
Nov 04, 2023

Employee Type
Permanent

Experience range (Years)
1 year - 3 years


Group Company: Ujjivan Small Finance Bank Designation: Acquisition Manager (UB-BB-SB-AM)
Office Location: South 1102-Koramangala, South 1103-Mathikere, South 1105-Magadi Road, South 1106-RT Nagar, South 1107-HAL, South 1109-Lingarajapuram, South 1110-Whitefield South 1111-HSR Layout South 1112-Chandra Layout South 1113-Banaswadi South 1114-Ramanagar South 1115-Peenya South 1117-Maddur South 1118-Sahakaranagar South 1119-Yelahanka South 1120-Channapatna South 1121-Chikkaballapur South 1122-Uttarahalli South 1123-Dharwad South 1126-Hubballi South 1128-Belagavi South 1131-Haveri South 1132-Davangere South 1133-Tumakuru South 1138-Gauribidanur South 1139-Shivamogga South 1141-Harihara South 1142-Mysuru Hebbal South 1143-Bhadravathi South 1145-Gadag South 1150-Rajajinagar South 1151-Challakere South 1153-Nanjangud South 1160-Sarjapur Road South 1161-Bailhongal South 1162-Gokak South 1165-Athani South 1168-Chikbannavara South 1170-Thiruvannamalai South 1173-Kengeri South 1174-Jamkhandi South 1197-Pondicherry South 1619-Vasco South 1625-Srirangapatna South 1626-Mysuru-Double Road South 1629-Gundlupet South 1630-T Narasipura South 1633-Hoskote South 1635-Bannerghatta Road South 1637-Chikodi South 1643-H D Kote South 1649-Ambasamudram South 1651-Nelamangala South 1694-Mapusa South 1700-Hosapete South 1702-Mangalore South 1705-Udupi South 1716-Kukatpally-Hydrabad South 1717-Dilsukhnaga-Hydrabad South 1720-AS Rao Nagar-Hydrabad Position description: Acquire new customers for liabilities from open market Assist the CRS unsecured loans for conversion of existing borrowing customers for liabilities Enhance the relationship with the existing customers by crossselling products and services as per the profile and need of the customers Trainassist customers to use ATM and BCs drive usage of alternate channels Primary Responsibilities:

• Business Meet the set targets on liabilities in terms of open market acquisition and existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects meet select prospects and manage the relationship thereafter Accompany CRSUnsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insightsproduct related feedback with the Sales Manager Liabilities Customers Interact with customers in a courteous and professional manner provide prompt efficient and accurate services Reduce customer dormancy and customer attrition by continuous engagement interaction Resolves the customer queries on various accounts FD RD remittances and third party product Internal Processes Guide the customer to fill the Account Opening Form ensure receipt and verification of KYC documents obtain customer signatures on all mandatory documents Strictly adhere and maintain compliance to KYC norms Drive the usage of alternate channels such as ATMs BCs and assist customers to use ATMs for dispensing cash Learning and Performance Maintain up to date knowledge of the liabilities products and services as well as a working knowledge of other products offered in the branch Resolve queries raised by CRSunsecured loans wrt liability products and support them in selling liabilities Ensure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines