Job Description Who we're looking for: We are looking for an engineering leader who has experience running engineering teams, owning critical application level functions, and partnering closely with other key members of the Product Development team. This person will lead…
Job Description Job Title: Problem Manager – ITSM Location: India (Pune) – Hybrid Department: Employee Services Technology & Operations Love solving puzzles and getting to the real root cause? Zendesk is looking for a Problem Manager who thrives on uncovering…
Job Description Job Title: Observability & Monitoring Engineer Location: India Department: Employee Services Technology & Operations (ESTO) – ITSM & Service Operations Love making complex systems feel simple and reliable? We’re looking for an Observability & Monitoring Engineer who is…
Job Description Zendesk’s people have one goal in mind to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering teams…
Job Description Join Zendesk and Shape the Future of Customer Experience We are seeking a high impact Staff Software Engineer to join our full stack team in Pune—a pivotal technical leader who will drive innovation and excellence at scale. In…
Job Description We are seeking an Engineering Manager based in Pune with a strong background in application development to lead our PLG team. In this role, you will be responsible for overseeing the Zendesk product led growth engineering teams. Your…
Job Description At Zendesk, we create software that powers exceptional customer service. Our easy to use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the centre of the experience, our…
Job Description Who we're looking for: We are looking for an engineering leader who has experience running engineering teams, owning critical application level functions, and partnering closely with other key members of the Product Development team. This person will lead…
Job Description Zendesk builds software that improves customer relationships. Over 170,000 global brands including Discord, Calm, and Skyscanner use our tools to connect with their customers every day. Our global engineering team operates at a scale most only dream of,…
Job Description Zendesk builds software crafted to improve customer and employee experiences. We lead the industry with beautifully simple software, but we’re constantly innovating and can’t wait to outdo ourselves in the future! As a product design team we believe…
Job Description At Zendesk, we believe in creating exceptional customer experiences. Our Agent Workspace Messaging team in Pune is at the forefront of this mission, empowering businesses to deliver seamless, best in class messaging for their users. This role is…
Job Description Responsibilities: Design, build, and maintain features for the Admin Center and AI powered Admin Copilot that enhance the daily experience of account administrators. Develop high quality, scalable frontend solutions using JavaScript, TypeScript, and React, while contributing to backend…
Job Description Zendesk is a global leader in AI first customer service and employee service software, renowned for its powerful yet customer friendly solutions. At Zendesk, we believe in building better customer relationships through our suite of products that are…
Job Description Business Analyst, Collaboration Tools (Google Workspace) Zendesk is re envisioning how we use our collaboration tools to provide an outstanding employee experience! We want to be innovators with how employees are served and provide a showcase example that…
Job Description Who we're looking for At Zendesk, we know that getting payroll right means more than just accuracy—it’s about creating trust and peace of mind for every employee. We’re searching for a Senior Payroll Manager to oversee our Asia…
Job Description What you’ll be doing As a Product Manager for Zendesk Data Platform (ZDP), you’ll help design and deliver core data services and capabilities used across Zendesk’s product and analytics teams. Working with talented engineers and stakeholders, you’ll build…
Job Description Software Engineer (Backend or Fullstack) – Change Management Location: Pune, India Hybrid | Full Time Join Zendesk and Shape the Future of IT Service Management Zendesk is building a next generation IT Service Management (ITSM) platform to help…
Job Description Software Engineering Manager – Change Management Location: Pune, India Hybrid | Full Time Lead, Innovate, and Deliver with Zendesk ITSM Zendesk is building a next generation IT Service Management (ITSM) platform to help organizations streamline internal operations, modernize…
Job Description Software Engineer (Backend or Fullstack) – Change Management Location: Pune, India Hybrid | Full Time Join Zendesk and Shape the Future of IT Service Management Zendesk is building a next generation IT Service Management (ITSM) platform to help…
Job Description At Zendesk, we build AI powered, customizable, and simple to use software that helps businesses connect with their customers in ways that feel personal and effortless. If you’ve ever messaged a brand for help and received a fast,…
Job Description Zendesk is seeking a Senior Product Manager to work on our messaging product. In this role, you will work with a talented and driven team of engineers, designers, marketers, sales & success experts, customer advocates, and business managers,…
Job Description DevOps Manager ChatOps Pune JD Job Description =================== Zendesk is a service first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back to the…
Job Description Zendesk’s people have one goal in mind to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering team…
Job Description At Zendesk, we are committed to fostering a culture of excellence, collaboration, and innovation. We believe that strong administrative support is key to our success, inviting motivated individuals to join us and grow within an inspiring and dynamic…
Job Description At Zendesk, we are committed to fostering a culture of excellence, collaboration, and innovation. We believe that strong administrative support is key to our success, inviting motivated individuals to join us and grow within an inspiring and dynamic…
Job Description Product Security at Zendesk is a globally distributed team of passionate, motivated and focused application security specialists. We understand how to build applications securely and enjoy crafting creative approaches to scale security either through automation, education or secure…
Job Description Zendesk is a service first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. We are currently looking…
Job Description Job Summary: Zendesk is seeking a dynamic and experienced Director of IT Finance to lead and develop a high performing team dedicated to supporting critical financial processes, specifically focusing on Record to Report (R2R) and Source to Pay…
Job Description Job Summary: Zendesk is seeking a dynamic and experienced Director of IT Finance to lead and develop a high performing team dedicated to supporting critical financial processes, specifically focusing on Record to Report (R2R) and Source to Pay…
Job Description Data Engineer Our Enterprise Data & Analytics (EDA) is looking for a Data Engineer to join our growing data engineering team. We are a globally distributed remote first team. You’ll work in a collaborative Agile environment using the…
Job Description Senior Business Systems Analyst Backoffice Applications Who we're looking for Zendesk is a service first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back…
Job Description Senior Business Systems Analyst Backoffice Applications Who we're looking for Zendesk is a service first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back…
Job Description What you will do: The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer with a strong command of Ruby and past experience developing on the Rails framework to join them on their…
Job Description About Us Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus…
Job Description Job Title: IT Service Desk Specialist Location: Onsite – Zendesk Office Department: Global Service Desk Love helping people? Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go getter! You should be customer…
Job Description Who We're Looking For: Zendesk is seeking an innovative and motivated Senior Software Engineer to join our growing Engineering & Integration Shared Services team. This role is essential for driving productivity and efficiency across the organization by leveraging…
Job Description Job Title: IT Service Desk Specialist Location: Onsite – Zendesk Office Department: Global Service Desk Love helping people? Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go getter! You should be customer…
Job Description Location: Bangalore Description: Our Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function…
Job Description Note***: This is a hybrid role, combining remote and on site work, requiring 3 days in the office, and relocation to Pune. Zendesk’s people have one goal in mind to make the customer experience better. Our products help…
Job Description About Zendesk Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set…
Job Description We are looking for an experienced Senior Product Manager to drive the Product Led Growth (PLG) strategy for our Employee Services SaaS platform, with a particular focus on onboarding flows, end to end user journeys, activation, and self…
Job Description Senior Software Engineer (Backend or Fullstack) – Custom Objects Location: Pune, India Hybrid | Full Time Join Zendesk and Shape the Future of Customer Experience Zendesk’s flagship product, Zendesk Support, is built to help businesses create seamless customer…
Job Description Note*: This is a hybrid role, combining remote and on site work, requiring 3 days in the office, and relocation to Pune. Zendesk’s people have one goal in mind to make the customer experience better. Our products help…
Job Description Note*: This is a hybrid role, combining remote and on site work, requiring 3 days in the office, and relocation to Pune. We are seeking a highly skilled Frontend QA Engineer with extensive experience in UI testing and…
Job Description Software Engineer Backend The Zendesk Core Services Engineering team is looking for a Software Engineer with a strong command over backend languages like Ruby, and past experience with developing on Rails Framework to join them on their journey…
Job Description About Zendesk Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set…
Job Description Zendesk is looking for a Software Engineer to join the Chat Platform team. The Chat Platform team focuses on delivering the best experience for our largest customers and experimenting opportunities for accelerated growth. You will be able to…
Job Description What you’ll be doing ======================== In Packaging and Consumption we serve all of Zendesk’s customers across all segments so they get what they’ve paid for, know what they have and pay for what they use. We are seeking…
Job Description Job Title: Tax Specialist Location: Pune Overview Zendesk is seeking a Tax Specialist for India direct and indirect tax reporting and compliance. The role is primarily focused on the preparation of India tax reporting and supporting in tax…
Job Description IT Software Engineer Finance Location: Pune, India Job Summary: At Zendesk, we in IT along with our business partners are on a mission to revolutionize the way finance operations connect with technology. As we expand our engineering team…
Job Description Location: Pune, India Job Summary: At Zendesk, our IT team collaborates closely with business stakeholders to enhance the integration of technology and operations across various functional areas. As we expand our team in Pune, we are seeking a…
Job Description Product Manager IT Finance Location: Pune, India Who We're Looking For: Zendesk is seeking a talented IT Product Manager to drive product delivery and strategic outcomes within our IT organization, specifically focusing on the Finance domain. This role…
Job Description IT Business Systems Analyst Finance Location : Pune, India Job Summary: At Zendesk, our IT team, in partnership with business stakeholders, is dedicated to enhancing the integration of finance operations and technology. As we expand our team in…
Job Description IT Business Systems Analyst Finance Location : Pune, India Job Summary: At Zendesk, our IT team, in partnership with business stakeholders, is dedicated to enhancing the integration of finance operations and technology. As we expand our team in…
Job Description Posting job title: Associate Localisation Operations Manager WHO WE'RE LOOKING FOR =============================================================================================== Join our Localisation Strategy and Operations team at Zendesk! We are seeking a hard working and diligent Associate Localisation Program Manager who will play a key…
Job Description Job Summary =============== Zendesk is seeking to hire a versatile Senior Frontend Software Engineer to join the team responsible for building flexible and contextual UI features within Zendesk’s agent workspace. In this pivotal role, you will extend and…
Job Description Who we're looking for: ========================== Zendesk is seeking a Software Engineer to join our Engineering Productivity team in Pune, APAC! In this role, you will tackle highly scalable technical challenges and contribute to enhancing our engineering processes. About…
Job Description DESCRIPTION Onboarding is one of the most critical moments in the Customers life cycle. This is where all that we’ve assured them through the sales process is put to the test. A great, good or bad experience will…
Job Description Job description As a Technical Architect, your primary responsibility will be to develop customized technical solutions that align with the unique business requirements and objectives of our customers. Responsibilities: Develop a comprehensive understanding of customers' functional and technical…
Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast paced and fun environment. This individual will partner closely with our Go To Market Operations and Professional Services…
Job Description Who We're Looking For We are seeking a proactive and detail oriented Manager, IT Quality Assurance with extensive experience in quality assurance methodologies, emphasizing production control and environment change management. The ideal candidate will focus on establishing a…
Job Description Join our Agent Workspace Messaging team and help millions of users connect with the support they need every day. As a Senior Software Engineer, you'll work on meaningful problems that directly impact customer experiences while collaborating with a…
Job Description Who We're Looking For We are seeking a proactive and detail oriented Manager, IT Quality Assurance with extensive experience in quality assurance methodologies, emphasizing production control and environment change management. The ideal candidate will focus on establishing a…
Job Description Software Engineer Backend ================================ What you will do: The Zendesk Growth and Monetization team is looking for a Software Engineer with a strong command over backend languages like Ruby or Java, and past experience with developing on Rails…
Job Description Workplace Experience Coordinator Location: Pune, India Onsite Are you passionate about enhancing workplace environments and driving employee engagement? Zendesk is looking for a Workplace Experience Coordinator to join our team in Pune, India. In this critical role, you…
Job Description Workplace Experience Coordinator Location: Pune, India Onsite Are you passionate about enhancing workplace environments and driving employee engagement? Zendesk is looking for a Workplace Experience Coordinator to join our team in Pune, India. In this critical role, you…
Job Description As a Global Security & Safety (GSS) Intelligence & Response Coordinator, you will play an important role in supporting Zendesk’s Global Security & Safety team. The responsibilities of this entry level role will include gathering intelligence, reporting threats,…
Job Description Note***: This is a hybrid role, combining remote and on site work, requiring 3 days in the office, and relocation to Pune. Zendesk’s people have one goal in mind to make the customer experience better. Our products help…
Job Description Zendesk’s Product Led Growth (PLG) team is redefining how customers experience our Employee Service products—from trial to onboarding to expansion—without ever needing to talk to sales or support. Our mission is to accelerate product adoption through a self…
Job Description Who we're looking for: ========================== Zendesk is seeking a Software Engineer to join our Engineering Productivity team in Pune, APAC! In this role, you will tackle highly scalable technical challenges and contribute to enhancing our engineering processes. About…
Job Description Zendesk is building the next generation of Employee Service products—and we’re making it easier than ever for customers to get started. The Product Led Growth (PLG) team owns the end to end self service onboarding experience, trials, and…
Job Description At Zendesk, we want new customers to experience product value within days—not weeks. The Product Led Growth (PLG) team is making that happen by designing intuitive onboarding experiences, from trials and in app guides to prebuilt templates and…
Job Description Zendesk’s Product Led Growth (PLG) team is redefining how customers experience our Employee Service products—from trial to onboarding to expansion—without ever needing to talk to sales or support. Our mission is to accelerate product adoption through a self…
Job Description We are looking for an experienced Senior Product Manager to drive the Product Led Growth (PLG) strategy for our Employee Services SaaS platform, with a particular focus on onboarding flows, end to end user journeys, activation, and self…
Job Description The Technical Lead will own the architecture, development, and implementation of Zuora Billing and Revenue solutions integrated with Salesforce CPQ and other enterprise financial systems (ERP, accounting, payment gateways). You will lead cross functional teams to deliver integrated,…
Job Description Position Overview: As a Global Security & Safety (GSS) Intelligence & Response Coordinator, you will be a critical part of Zendesk's global security team, based in our Pune office. This entry level role will be the first line…
Job Description Zendesk is looking for a Software Engineer to join the Chat Platform team. The Chat Platform team focuses on delivering the best experience for our largest customers and experimenting opportunities for accelerated growth. You will be able to…
Job Description Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and…
Job Description Note*: This is a hybrid role, combining remote and on site work, requiring 3 days in the office, and relocation to Pune. Zendesk’s people have one goal in mind to make the customer experience better. Our products help…
Job Description The Payroll Analyst – APAC is responsible for end to end payroll processing and compliance across multiple countries in the Asia Pacific region, specifically the Philippines, Singapore, Japan, and India. This role ensures accurate and timely payroll execution,…
Job Description https://docs.google.com/document/d/18T vdREKkhnYj42OtfinKo0udu18jk_6QgwfJoUyYes/edit?tab=t.0#heading=h.y9c7ktvnd5n2 Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid:…
Job Description Lead Agile teams in delivering business value through continuous delivery, team empowerment, and a strong foundation in Scrum principles. The Scrum Master will serve as a servant leader and Agile coach, fostering high team performance, facilitating transparency, and…
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to…
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to…
Job Description Senior Engineer Kubernetes, Golang, Ruby We are looking for a Senior Engineer to help us uplift, scale and maintain our platform infrastructure built using cutting edge cloud technologies such as Kubernetes, AWS EC2/EKS/CloudFormation, containerd, Hashicorp’s Consul and Vault.…
Job Description Location:Â Bangalore Description: Our Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function…
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for everymperson on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make…
Job Description Who we're looking for Zendesk is seeking a highly motivated and experienced Integration Lead to join our IT Customer Experience Systems (CXS) Marketing team. The ideal candidate will be a problem solver who thrives in a dynamic, fast…
Job Description Note*: This is a hybrid role, combining remote and on site work, requiring 3 days in our new office in Pune. Zendesk is looking for a Senior Software Engineer (Backend or Full Stack) to join our our online…
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for everymperson on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make…
Job Description Who we're looking for Zendesk is seeking a highly motivated and experienced Integration Lead to join our IT Customer Experience Systems (CXS) Marketing team. The ideal candidate will be a problem solver who thrives in a dynamic, fast…
Job Description Who we're looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast paced and fun environment. This individual will partner closely with our Marketing Operations and Enterprise Customer Experience (ECX) teams…
Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast paced and fun environment. This individual will partner closely with our Go To Market Operations and Professional Services…