Customer Support Representative 1) Act as the first point of contact for customer queries related to ITR and GST. 2) Understand client requirements, and collect basic information/documents (e.g., PAN, Aadhaar, GSTIN, invoices, Form 16). 3) Guide customers on how to…
Roles & Responsibilities Contact customers via phone, email, or mail to collect outstanding debts Negotiate payment plans and repayment schedules with customers Resolve disputes or conflicts related to payments Maintain accurate records of customer interactions and transactions Monitor customer accounts…
Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates Advertise job openings…