Job Description

Customer Support Representative

1) Act as the first point of contact for customer queries related to ITR and GST.

2) Understand client requirements, and collect basic information/documents (e.g., PAN, Aadhaar, GSTIN, invoices, Form 16).

3) Guide customers on how to use online tax filing portals or company platforms.

4) Help customers select the correct tax forms and filing categories.

5) Answer questions about filing status, refunds, due dates, penalties, etc.

6) Coordinate between the client and the CA/accounting team to ensure smooth filing.

7) Follow up with clients for pending documents or clarifications.

8) Track and update the status of filings, payments, or queries.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Application Question(s):

Where do you live in bangalore location? What is your present take home salary?
Language:

Hindi, Telugu & Tamil language fluently? (Required)
Work Location: In person