Vertex Securities Ltd

Key Responsibilities: Identify, approach, and acquire new franchisees and sub brokers in targeted regions Develop and execute regional franchise growth strategies Conduct meetings, presentations, and business pitches for potential partners Evaluate partner profiles and ensure alignment with company standards Work…

Key Responsibilities: Lead and manage the customer care team to deliver outstanding service across all channels (phone, email, chat, etc.) Monitor service quality and customer satisfaction metrics; identify and implement improvement strategies Handle complex or escalated customer issues efficiently and…