Supervising a team of customer support professionals. Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Planning how to train customer support professionals. Standardizing the customer service delivery…
Responsibilities: Implementing and managing HR policies and procedures Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks Maintaining employee records and updating HR databases Managing employee benefits and compensation packages Conducting performance evaluations and providing feedback to…