THAKRAL INNOVATION PVT. LTD.

Develop and implement creative marking concepts that will support the brand, generate revenues and drive traffic to all channels. Conduct market research to identify trends, customer insights, and competitor strategies. Collaborate with the agency to create compelling content across multiple…

Handle inbound and outbound customer inquiries through voice calls and emails as part of a blended BPO process. Deliver timely, accurate, and professional responses to customer queries. Build and maintain a positive rapport with customers, ensuring a high standard of…