Make outbound calls and handle inbound inquiries to provide counselling or information about products, services, or courses. Understand the customer’s requirements and guide them to the appropriate solutions or departments. Maintain detailed and accurate records of all interactions in the…
Develop, plan, and schedule engaging content (text, image, video, reels, stories, etc.) across platforms such as Instagram, Facebook, LinkedIn, X (Twitter), and YouTube. Work with the design and content team to create brand consistent visuals and messaging. Write compelling captions,…