PractoMind Solutions LLP

Key Responsibilities: · Respond to customer queries via email, chat, or ticketing systems. · Assist in troubleshooting software related issues and escalate technical bugs to the development team. · Guide users through product features and provide basic product training or…

Roles and Responsibilities: ₹ Follow Company guidelines and protocols for handling technical support issues. Diagnose complex technical problems and implement effective solutions. Verify proper hardware and software set up. Install, configure, and maintain operating system application and network issues. Coordinate…