Supervise and manage front office staff including receptionists, concierge, and bell staff. Ensure consistent and high quality customer service standards. Handle guest complaints and resolve issues promptly and professionally. Strong organizational and multitasking abilities. Customer focused with a professional and…
Calendar management: Schedule and manage appointments, meetings, and events for executives. Travel arrangements: Organize and coordinate travel plans, including flights, accommodations, and itineraries. Communication: Handle correspondence, phone calls, and emails on behalf of the executive. Draft and proofread documents and…
• Administrative Support: Handling various administrative tasks such as managing files, processing paperwork, and maintaining records. • Data Management: Ensuring data accuracy and integrity by processing and analyzing data for different departments. • Financial Transactions: Managing financial records, processing payments,…
• Handling Customer Inquiries : Answering questions via phone, email, web chat, or face to face interactions. • Providing Information : Offering detailed information about products or services. • Processing Transactions : Handling payments and processing orders. • Resolving Complaints…
• Administrative Work : Managing documents, data entry, and maintaining records. • Order Processing : Handling orders, ensuring accuracy, and updating systems. • Customer Service : Providing support through virtual reception, handling inquiries, and managing appointments. • Online Research :…