Respond promptly and professionally to customer inquiries via phone, email, chat, or social media. Resolve customer issues efficiently while maintaining a positive and empathetic attitude. Provide accurate product and service information to customers. Document customer interactions, feedback, and resolutions in…
Accurately enter and update data into databases, spreadsheets, and systems. Review data for deficiencies or errors and correct any incompatibilities. Maintain data integrity and confidentiality. Compile, verify accuracy, and sort information to prepare source data for computer entry. Knowledge of…
Input data accurately and efficiently into databases and systems. Review, verify, and correct data as needed. Maintain data integrity by following company policies and procedures. Organize and maintain physical and digital records. Ability to work independently and meet deadlines. Good…
Supervise and manage front office staff including receptionists, concierge, and bell staff. Ensure consistent and high quality customer service standards. Handle guest complaints and resolve issues promptly and professionally. Strong organizational and multitasking abilities. Customer focused with a professional and…
Calendar management: Schedule and manage appointments, meetings, and events for executives. Travel arrangements: Organize and coordinate travel plans, including flights, accommodations, and itineraries. Communication: Handle correspondence, phone calls, and emails on behalf of the executive. Draft and proofread documents and…
• Administrative Support: Handling various administrative tasks such as managing files, processing paperwork, and maintaining records. • Data Management: Ensuring data accuracy and integrity by processing and analyzing data for different departments. • Financial Transactions: Managing financial records, processing payments,…
• Handling Customer Inquiries : Answering questions via phone, email, web chat, or face to face interactions. • Providing Information : Offering detailed information about products or services. • Processing Transactions : Handling payments and processing orders. • Resolving Complaints…
• Administrative Work : Managing documents, data entry, and maintaining records. • Order Processing : Handling orders, ensuring accuracy, and updating systems. • Customer Service : Providing support through virtual reception, handling inquiries, and managing appointments. • Online Research :…