Manage online orders received through website, email, WhatsApp. Handle customer queries and complaints via phone, email, and chat Coordinate with dispatch and logistics teams for timely delivery of orders Maintain accurate records of customer interactions and order status Assist with…
Assist walk in customers with product selection, inquiries, and purchases at the counter. Explain product details, pricing, and ongoing offers to promote effective sales. Generate accurate bills and operate billing software efficiently. Manage payments through cash, card, or digital methods.…