MGT TATA MOTORS PVT Ltd

Sales Target Achievement: Achieve monthly, quarterly, and annual sales targets for LCVs as assigned by management. Actively pursue new business opportunities through cold calls, site visits, and networking. Customer Relationship Management: Develop and maintain strong relationships with individual and institutional…

Handle incoming customer inquiries through various channels, including phone calls, emails, and in person visits. Provide information about available bike models, features, pricing, and promotions. Assist customers in selecting the right bike based on their preferences and needs Process bike…

• DMS Management: • Operate and maintain proficiency in the company’s DMS tools for recording, tracking, and updating data. • Ensure timely and accurate data entry, updates, and reporting through the DMS platform. • Vaahan Entry: • Handle all Vaahan…

• Source leads from digital platforms such as Facebook, Instagram, BikeDekho, Ather's digital platforms, and other online channels. • Ensure all leads are accurately documented and updated in the CRM system. • Proactively follow up on leads through calls, emails,…

• Lead Management: • Follow up with leads generated from digital platforms (e.g., Facebook, BikeDekho). • Maintain and update the lead database in the CRM system. • Customer Interaction: • Call potential customers to understand their preferences and requirements. •…

• Greet and interact with customers in a friendly and professional manner. • Address customer inquiries related to billing and service costs. • Accurately process cash, credit, and debit card transactions. • Issue receipts, change, and invoices for services rendered.…

• Maintain and update databases with accurate data entry. • Compile and analyze data as required by management. • Handle data extraction, verification, and validation for reports. • Organize and maintain office files and documentation. • Keep records of invoices,…

• Advises customers about necessary service for routine maintenance. • Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. • Confers with customers about inspection results, recommend corrective procedures and prepare work…

• Administer and maintain the CRM system, ensuring data accuracy, integrity, and security. • Customize and configure the CRM platform to meet the organization's specific needs. • Implement upgrades and patches as necessary, staying informed about new features and functionalities.…

• Handle incoming customer inquiries through various channels, including phone calls, emails, and in person visits. • Provide information about available bike models, features, pricing, and promotions. • Assist customers in selecting the right bike based on their preferences and…

• Monitor, track, and manage leads generated through Facebook, Instagram, and other digital platforms. • Follow up promptly with all incoming leads to ensure timely engagement. • Categorize leads based on potential and maintain a robust lead pipeline. • Effectively…

• Maintain optimal stock levels of spare parts to meet customer and workshop demands. • Monitor inventory turnover, reorder parts as necessary, and minimize obsolete stock. • Conduct regular stock audits and reconcile discrepancies. • Attend to customer inquiries and…

• Sales Generation: • Actively seek out new customers through cold calling, networking, and social media. • Promote and sell bicycles to individuals, retailers, and corporate clients. • Achieve and exceed sales targets on a weekly, monthly, and quarterly basis.…