MELIOR Concepts

Key Responsibilities:1. Handle incoming customer queries through multiple channels WhatsApp, Email, Instagram, and Calls.2. Manage E commerce orders: placing, modifying, canceling, and processing refunds.3. Identify and document recurring errors across the customer journey to improve processes.4. Collaborate with Operations, Quality,…

In this role, you'll: Own end to end media strategy across Meta, YouTube, OTT, and more Launch insight led, high impact brand campaigns that build love and recall Collaborate closely with Creative, Growth, and external agencies Manage large media budgets…