Testing & Commissioning:Conducting thorough inspections and testing of fire alarm systems to ensure proper functionality and compliance with relevant regulations. Troubleshooting & Repair:Identifying and resolving issues with fire alarm systems, including diagnosing faults and performing necessary repairs. Maintenance & Servicing:Performing…
Front Desk Management: Greeting and assisting visitors, clients, and employees. Managing the reception area, ensuring it is tidy and presentable. Answering and directing phone calls appropriately. Handling incoming and outgoing mail and deliveries. Maintaining visitor logs and issuing visitor badges.…
Handle customer queries through phone, email, chat, or support tickets across multiple channels. Troubleshoot product or service issues and escalate to the appropriate department when necessary. Maintain CRM records and ensure ticket updates, resolutions, and feedback are logged accurately. Deliver…
Installation:Installing fire alarm panels, sensors, and other components in buildings. Maintenance:Performing regular inspections, testing, and servicing of fire alarm systems to ensure they function correctly. Repair:Identifying and resolving faults in fire alarm systems, including wiring, components, and programming. Troubleshooting:Diagnosing and…
A customer initiates the call, and a customer service representative answers and assists them. Why they're important:Inbound calls help businesses provide customer support, answer inquiries, resolve issues, and potentially make sales. Call centers vs. inbound calls:Call centers are the facilities…
Curriculum Development:The Dean plays a key role in developing and overseeing the academic programs offered within the Arts and Sciences unit. Faculty Leadership:They are responsible for recruiting, supervising, and evaluating faculty members within their department. Budget Management:Deans manage the budget…
Handling customer inquiries: Addressing customer questions and concerns via phone. Providing customer service: Delivering excellent customer service and ensuring satisfaction. Problem resolution: Quickly and accurately resolving customer issues. Following call protocols: Adhering to established procedures and quality standards. Maintaining accurate…
Insurance Sales Manager Responsibilities: • Setting and monitoring sales objectives. • Providing sales strategies, feedback, and marketing plans. • Contributing to meeting sales targets. • Keeping up to date with industry developments. • Answering customer queries. • Mediating disputes with…