Job Description: Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 26 countries. The company provides a complete outsourced…
The Talent Acquisition Specialist drives end to end recruitment to meet hiring targets and uphold quality standards. This role enhances processes through workflow reviews and efficiency improvements, builds strong partnerships to align hiring with dynamic business needs, and supports team…
Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues. Build a seamless zero downtime process to upgrade our core infrastructure…
Job Description: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art,…
Job Description: The Talent Acquisition Specialist drives end to end recruitment to meet hiring targets and uphold quality standards. This role enhances processes through workflow reviews and efficiency improvements, builds strong partnerships to align hiring with dynamic business needs, and…
The Talent Acquisition Specialist drives end to end recruitment to meet hiring targets and uphold quality standards. This role enhances processes through workflow reviews and efficiency improvements, builds strong partnerships to align hiring with dynamic business needs, and supports team…
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 73+ studios across Europe, North and South America and Asia with 13,000+ employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art,…
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 73+ studios across Europe, North and South America and Asia with 13,000+ employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art,…
Established in 1998 and working in over 30 languages, the Keywords Group is a fast growing plc, listed on the London Stock Exchange’s AIM market. We are one of the leaders in the provision of localisation services to the Video…
Job Description: Company Introduction: Keywords Studios, established in Dublin in 1998, now has 73+ studios across Europe, North and South America and Asia with 13,000+ employee strength located across 5 continents and 23 countries. The company provides a complete outsourced…
Helpshift, a Keywords Technology, is a comprehensive end to end customer support and engagement platform that seamlessly operates across digital platforms, including mobile, web, PC, console, and XR experiences. Engineered with an AI first approach, Helpshift improves customer experience and…
Developing Infrastructure as Code (IaC) using Terraform, CDK, or Pulumi Developing CI/CD pipelines for Cloud Deployments Developing custom automation (Lambda Functions/ Azure functions) Efficient with programming languages (Python, JavaScript, bash, powershell, C#) Managing code repositories and performing peer code reviews…
About the Role We’re looking for a Senior UI Designer with a sharp eye for detail, a deep understanding of brand systems, and the ability to translate strategy into world class visual design. In this role, you’ll take creative ownership…
About the Team: You will be a part of the AI team, which is responsible for developing AI features at Helpshift. The AI team has built product features like AI Agents, Intent Detection, AI Powered Answers, Agent Co Pilot features,…
About the Team: You will be a part of the AI team, which is responsible for developing AI features at Helpshift. The AI team has built product features like AI Agents, Intent Detection, AI Powered Answers, Agent Co Pilot features,…
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering, testing,…
Helpshift, a Keywords Technology, is a comprehensive end to end customer support and engagement platform that seamlessly operates across digital platforms, including mobile, web, PC, console, and XR experiences. Engineered with an AI first approach, Helpshift improves customer experience and…
Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues. Build a seamless zero downtime process to upgrade our core infrastructure…
Helpshift, a Keywords Technology, is a comprehensive end to end customer support and engagement platform that seamlessly operates across digital platforms, including mobile, web, PC, console, and XR experiences. Engineered with an AI first approach, Helpshift improves customer experience and…
At Helpshift, we have 5 Leadership Principles that we integrate into our every day, and use to guide us in our goals.These principles reflect who we are as part Keywords Studios, and to show who we are when we come…
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering, testing,…
Job Description: Location Preference: While we welcome applications from candidates across India, the ideal candidate will be based in Pune to support our hybrid work setup requirements. We are in need of an individual who can support all of our…
Location Preference: While we welcome applications from candidates across India, the ideal candidate will be based in Pune to support our hybrid work setup requirements. We are in need of an individual who can support all of our AI features…
Achieve strong product market fit with a simple to use, but high quality solution for our end user personas. Incorporated disciplined customer discovery techniques and user centered approach to product design, aligned to our focused GTM strategy. Delivered a 3…
Keywords Studios is the leading provider of creative and technical services to over 950 clients, including major AAA developers and publishers such as Microsoft, Bandai Namco, and PlayStation. With a global network of 75+ studios, we co develop games and…
Engineering Manager At Helpshift, we have 5 Leadership Principles that we integrate into our every day, and use to guide us in our goals. These principles reflect who we are as part Keywords Studios, and to show who we are…
Introduction : We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always available customer service experience that leaves them feeling valued and respected. Helpshift helps…
The Talent Acquisition Team Lead serves as a frontline leader, overseeing the end to end recruitment operations within a designated geographical region. This role ensures that hiring targets are met and job qualifications are fulfilled. The TA Team Lead continuously…
Engineering Manager At Helpshift, we have 5 Leadership Principles that we integrate into our every day, and use to guide us in our goals. These principles reflect who we are as part Keywords Studios, and to show who we are…
Job Description: The Talent Acquisition Team Lead serves as a frontline leader, overseeing the end to end recruitment operations within a designated geographical region. This role ensures that hiring targets are met and job qualifications are fulfilled. The TA Team…
The Talent Acquisition Team Lead serves as a frontline leader, overseeing the end to end recruitment operations within a designated geographical region. This role ensures that hiring targets are met and job qualifications are fulfilled. The TA Team Lead continuously…
Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 11,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing,…
Job title: Software Engineering II Developer Productivity Location Pune (Hybrid) About the team: We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own the…
Job Title : DevOps Engineer II Location Pune (Hybrid) About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift, and that essentially means we have our technical depth both horizontally…
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art,…
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art,…
Lead the team by being the quality gatekeeper for product features used by ~0.8B monthly active users. Design and develop fully automated system test suites from scratch to test micro services. Design the road map for bringing giant Clojure legacy…
About Us Helpshift A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging…
About Us Helpshift A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging…
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art,…
We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always available customer service experience that leaves them feeling valued and respected. Helpshift helps brands deliver…
Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art,…