Key Responsibilities: Greet guests upon arrival and provide a warm, welcoming atmosphere. Perform check in and check out procedures efficiently. Manage room bookings, cancellations, and modifications via phone, email, or in person. Handle payments, prepare bills, and manage the cash…
? Key Responsibilities: Ensure all guest rooms, corridors, and public areas are clean and well maintained during the shift. Assist with guest requests such as delivering amenities, cleaning services, or room service coordination. Report any maintenance issues, safety hazards, or…
? Key Responsibilities: Greet guests upon arrival with a warm, friendly attitude. Handle guest check in and check out procedures efficiently. Manage room bookings, reservations, and cancellations (manual or using PMS software). Answer phone calls and respond to email or…
? Key Responsibilities: Make outbound calls to potential customers to promote products/services. Handle inbound calls and resolve customer queries in a timely and professional manner. Follow up on leads generated through marketing campaigns or databases. Maintain records of customer interactions,…
Key Responsibility Interact with customers via phone, email, or in person to address inquiries, resolve issues, and ensure satisfaction. Maintain long term customer relationships by regularly updating clients on services, offers, or updates. Handle and resolve complaints in a timely…