About the Job: To log all customer incidents and requests accurately. Proactively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, following defined operating procedures and within agreed contractual service levels. What will you do?…
L1 Desktop Support Engineer – ESP Standard 1 3 years’ experience in IT infrastructure support, troubleshooting hardware, software, and operating system issues. As a Level 1 engineer, you will resolve issues while adhering to hardware warranty and customer security compliance…
5+ years of experience as Project Manager delivering mainly IT infrastructure Qualification Prince2, PMI About the Job: To take ownership of and manage any projects which may be assigned by the Project Services manager on behalf of ESP and its…
• 4 7 years of experience working in a business related position • Knowledgeable to Technology workflows, such as ITSM, CSM and ITOM desirable • Good verbal and written communication skills About the Job: The ServiceNow Business Analyst is responsible…
• 3 5 years of hands on experience with ServiceNow development. • Service Now Certification CSA,CAD,CIS preferred. • Strong communication skills. About the Job: The ServiceNow Developer will assist in the technical design and development of the tool, coordinating with…