Key accountability of CSE will be to meet SLA, respond to customer queries and closing ticket with proper Customer Support comments. Creating knowledge base for recurring issues.Expectations from a CSE:Meet SLA on each ticket raised.Prompt response on each query.Regular follow…
Job purpose : To manage our rapidly growing customer base globally, we are looking for an enthusiastic and proactive Customer Account Executive who can take up the responsibility of managing existing customer account subscriptions and onboarding new customers.Skills: (must have)Excellent…
JOB PURPOSE:To assist customers access Eclat products seamlessly (RemoteXs and MyLOFT) via chat/email and call.Experienced Support Engineers will get a chance to work on product implementation projects as well.We are looking for creative, energetic and highly motivated Customer support engineers…
JOB PURPOSEIn order to offer our services to Academic, Corporate and Research institutions and to achieve sales objectives for the assigned territory, we are looking for a highly motivated regional sales manager capable of driving new business by working independently…