Job Role & Responsibilities Handle inbound/outbound calls for US clients in 24/7 Shift Process. Resolve customer queries promptly and accurately. Ensure customer satisfaction and maintain service quality standards. Adhere to call handling targets, productivity, and performance metrics. Work effectively in…
Key Responsibilities: Assist with the end to end recruitment process: job postings, resume screening, interview scheduling, and follow ups Support new employee onboarding and orientation sessions Assist in sourcing candidates using job portals, LinkedIn, and internal databases. Screen resumes and…
Any Graduate Require for Banking Customer Support Job Role & Responsibilities Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training…
Undergraduate/Graduate Require for Customer Care Associate Job Role Job Role & Responsibilities Manage incoming chats & as per situation you need to call the customer Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to…