Customer care Executive
Code-Zens.in - TS, IN
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19 Oct 2025
Experience: 0–2 years in customer service Key Responsibilities: · Answer incoming customer calls and respond to customer’s queries in Hindi and English. · Maintain customer records by updating account information. · Follow communication “scripts” when handling different topics. · Ensure…
Call Auditor
Code-Zens.in - TS, IN
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19 Sep 2025
Quality Analyst role: Must have 2 years experience into Call quality and accuracy Job Description: · Monitor and evaluate performance of agents specifically on product knowledge, accuracy, tone, compliance and adherence to company policies. · Conduct root cause analysis, case…