Job Description

Experience: 0-2 years in customer service

Key Responsibilities:

Answer incoming customer calls and respond to customer's queries in Hindi and English.

Maintain customer records by updating account information.

Follow communication "scripts" when handling different topics.

Ensure customer satisfaction and provide professional customer

support.

Strong communication, listening, and interpersonal skills.

Proficiency in computer usage and basic data entry.

Requirements:

Languages:

Fluency in Hindi and English

(spoken is a must; written is a plus).

Education: Minimum 12th Pass / Graduate preferred.

Experience: Prior experience in a voice process (BPO or call center) is an advantage.

Technical Skills: Basic computer knowledge (MS Office, CRM tools).

Good listening skills and problem-solving abilities.

Preferred Qualities:

Empathetic and polite communication style

Positive attitude and team player

Quick learner and adaptable

Punctual and reliable

Benefits:

performance-based incentives

Training provided

Career growth opportunities

Friendly work environment

Refer them and earn a Referral Bonus once they join!

Please share resumes to immediate joiners are most welcome.

Location:JNTU Rd, Manjeera Majestic Mall, Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana 500072

Job Type: Full-time

Pay: ?9,082.75 - ?15,122.86 per month

Work Location: In person