Roles & Responsibilities: Handle customer queries through calls, emails, and chat related to travel services. Provide information about tour packages, flights, hotels, visas, and travel policies. Assist customers with bookings, confirmations, and itinerary details. Resolve customer issues related to cancellations,…
Make outbound calls to potential and existing customers to promote company products or services. Explain product features, offers, and benefits in a clear and persuasive manner. Maintain accurate records of customer interactions and follow up on leads. Achieve daily and…
Financial Management: Maintain accurate records of all venue related financial transactions, including bookings, vendor payments, and client invoices. Billing and Reconciliation: Prepare and verify bills, handle cash and card payments, and ensure timely reconciliation of daily sales and expenses. Expense…