Guest Relations: Welcome guests with a warm and friendly attitude. Handle check in and check out processes efficiently. Respond to guest inquiries, requests, and complaints with professionalism. Ensure guest preferences and feedback are recorded and addressed. Operational Tasks: Manage reservations…
Key Responsibilities: Preventive Maintenance: Perform routine inspections, preventive maintenance, and repairs of hotel systems, including electrical, HVAC (heating, ventilation, and air conditioning), plumbing, and mechanical systems. Check and maintain building systems, including fire alarms, elevators, and water heaters. Guest Room…
Ensure that guests are seated and provided with menus promptly. Ensure that all guests requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times. Familiarise yourself with the menu and…