Provide onsite and remote support for IT infrastructure, networks, and ELV systems. Identify, diagnose, and resolve hardware, software, and connectivity issues. Install, configure, and maintain network devices (switches, routers, firewalls), servers, PCs, and peripherals. Perform structured cabling tasks, including UTP…
Coordinate and communicate effectively between clients, engineers, and the management team. Reported directly to the Head of Department (HOD), maintaining transparency and accountability. Prepare and manage project documentation, reports, quotations, and technical proposals. Track project timelines, follow up with teams…
Maintain and strengthen relationships with existing customers to ensure repeat business. Generate new business opportunities through outbound calls, WhatsApp communication, and other digital platforms. Identify potential clients across various industries and promote Appsline’s IT solutions and services. Respond to customer…