Handle inbound and outbound customer calls, emails, and messages professionally Resolve customer issues promptly and escalate cases when required. Maintain accurate records of customer interactions in CRM systems. Follow up with customers to ensure their concerns are completely resolved. Ensure…
Perform routine maintenance and repair work on Kia vehicles as per job cards and manufacturer guidelines. Conduct vehicle diagnostics using approved tools and equipment. Identify mechanical, electrical, and electronic issues accurately. Replace or repair defective parts and systems such as…