Manage and maintain positive relationships with existing customers, ensuring their needs are met efficiently and effectively. Respond to customer inquiries and resolve issues promptly via various channels (phone, email, chat, etc.). Identify opportunities to upsell or cross sell products/services to…
1. Deliver exceptional customer service by understanding clients' fabric and fashion preferences, ensuring a personalized shopping experience. 2. Demonstrate comprehensive knowledge of various fabrics, current fashion trends, and styling techniques to assist customers effectively. 3. Communicate product features, benefits, and…