Troubleshoot hardware, software, and network issues. Install and configure computer systems and applications. Maintain and repair IT equipment like printers, routers, and projectors. Monitor and manage LAN/WAN connectivity. Ensure proper functioning of firewalls, antivirus, and security protocols. Manage backup and…
Respond to customer queries via phone, email, or chat. Provide updates on shipment status, delivery timelines, and delays. Address complaints or service issues promptly and professionally. Track and monitor shipments using logistics software or tracking systems. Coordinate with warehouses, carriers,…