Zonal Operations Manager

Year    Jaipur, Rajasthan, India

Job Description


About the Customer

Company is the second-largest Indian company by market capitalization, the most valuable IT service brands worldwide, and the top Big Tech (India) company.

About the Role

Designation : Zonal Operations Manager, Deputy Zonal Operations Manager

Responsibilities:

  • Managing and coordinating Operational Activities of the Zone
  • Drive Zonal team to achieve assigned zonal targets
  • Review & expand assessment compatible Nodes Infrastructure in the Zone
  • Build strong relationship with partners
  • Review and ensure Policy Compliance
  • Manage cost
  • Presentation/Meetings with the Clients/Partners
  • Reviewing and reporting on daily/weekly/monthly Performance
  • Reviewing measures to achieve performance targets
  • Attending conferences, events, and meetings as per the schedule
  • Resolve operational and other technical issues in the Zone
  • Maintain communication with Delivery, Sales and Admin teams on regular basis
  • Lead the planning and delivery of effective, efficient, and sustainable operations across the Zone
  • Ensure that delivery is in line with budgets and key performance indicators
  • Monitor, coach, support, motivate and develop team members
  • Manage risk for all the services in the zone on an on-going basis, giving early insight into any issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements
Work Location:

Jaipur, Bhopal, Patna

Work Experience:

16 - 22 Years of experience

Background and Requirements

Job Requirements

Requirements:
  • Around 15 years of experience in Operations/Business/Service Delivery
  • Good hands-on experience of Microsoft office (XL, PPT and Word etc)
  • Strong communication skills (Ability to communicate in regional language will be added advantage)
  • Strong analytical skills
  • Able to travel 70% 80% of the time
  • Ability to work with cross functional teams
  • Attention to details
  • Self-motivated and ready to work extended hours
  • Enthusiastic and pleasant personality
  • Quick Learner
Skills Needed:
  • Strong People Management & Team Building Skills
  • Good written and verbal communications
  • Strong Interpersonal Skills
  • Strong Presentation Skills
  • Strong Analytical skills

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Job Detail

  • Job Id
    JD3215521
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jaipur, Rajasthan, India
  • Education
    Not mentioned
  • Experience
    Year