Job Description

Job Reference
* JR00095180



Job Summary
* Zonal Manager - SALPL - Prime


Job Purpose
Job Purpose not provided


Job Duties & Key Responsibilities
* Duties and Responsibilities - . Responsible for managing growth and profitability of the Salaried Loans Business . Drive internal customer cross-sell as the most important source of acquisition. . Drive low cost acquisitions models to ensure higher profitability of salaried loans segment . Conceive and execute key capability building projects and work across functions to ensure delivery of project objectives within set timelines. . Explore and identify new sourcing avenues and channels to increase business volumes . Conduct regular and detailed business reviews with team to ensure business strategies are executed. . Measure the productivity and efficiency level of Call Centre team closely and initiate corrective action leading to higher revenue per employee. . Responsible for the quality of business acquired/portfolio work closely with risk & credit teams to take necessary corrective actions. . Measure productivity and implement training measures to bridge the gap between the actual achievement and the KRAs defined for Call Centre agents. . Drive passion to build winning teams. . Conceptualize and develop marketing initiatives and business development activities to enhance business volumes . Initiate process improvement measures to ensure effective cost management in Call Centre




Required Qualifications and Experience
* . Should have a MBA/Post Graduate with 10-12 year of experience in sales and marketing in lending business with 3-4 years in a leadership role. . Should have handled Call Centre and large size teams in previous role . Should possess the below skill sets: ? Excellent knowledge of salaried loans segment ? Excellent Team Management Skills ? Strong Communication & Interpersonal Skills ? Strong Negotiation Skills ? Excellent Analytical & Problem-Solving skills