Job Description

Job Category: KMBL
Degree Level: Bachelor's Degree
:
Zonal Sales Manager - BL
Department Business Loans (BL)
Location
Reporting Relationship Will have team reporting to him. Will report to NBM
Position Grade M7/M8
Job Role:
Managing team of leaders and front line resource at Zonal Level
Drive team for new acquisition through Open Market/DSA, and/or Direct and/or, Customer referrals
Focus to incremental growth in Book size and profitability of the Location
To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships.
Grooming and mentoring team members so that they achieve their desired performance levels
Resolving/Addressing zonal level concerns
Channel Management
Drive adoption of various digital initiatives at zonal level
To ensure right sourcing is being done at zonal level
Deepen our market reach through DSA meeting, industry associations, local forums etc.
Enhance X-sell opportunities such as KLI, KGI, etc
To be alert on competitive elements in the target segments (i.e. competition banks etc.) & reinforce the presence and penetration of the Kotak brand in the target market
Drive outstanding client service from the Team
Manage TAT for the location within specified levels for all aspects such as client on boarding, processing of customer requests, renewals etc
Improve efficiency by monitoring & overseeing continuous improvement of processes.
Benchmark and adopt best practices used in the Industry to further build efficiency at the region
Constantly share rapport with the operating units to customize and develop solutions
Mitigate risks and manage them actively
Ensure hygiene parameters such delinquency, utilization etc are met at location
Job Requirement
Preferably MBA/ CA
Experience: 15+ years of experience in the local market managing DSA channel. Background/ knowledge in Credit & Sales is required.
Prior experience of driving and managing Teams is must.
Good Leadership, Self-motivation and communication skills for driving Teams
Relationship Management Skill
Good influencing skills