Job Description

KEY ACCOUNT FACILITIES & ADMINISTRATION MANAGER

We are looking for a Account Facilities Manager for our university projects ( Student Housing: Aims to provide a comfortable and learning environment for the students. (B2B, User - Students))at MANIPAL UNIVERSITY Bangalore & Mangalore .

Currently we are looking for Sr Key Account Managers Operations for the management of Manipal Universities at MANGALORE & MANIPAL

About our Business Verticals :

Zolo is a Investcorp, Nexus Venture Partners, Mirae Assets, and Trifecta Capital, among others, Series-C company which provides fully managed co-living and student housing spaces. We are India's fastest moving technology startup in the co-living and student housing spaces. With an aim to provide a completely hassle-free long term living experience and offer all kinds of basic and luxury living amenities. Our biggest USP for a resident comes from a vibrant resident community, omni channel platform, top notch services such as hygienic and healthy food, furnished rooms, daily housekeeping, seamless internet facilities, hi-tech security and much more - all enabled by technology.

1. Coliving: India's largest Coliving platform. Aims to create a safe haven for our customers and thrive to make their stay as hassle-free as possible. We prioritize our customer's safety and comfort and provide them customization to make them feel like home. (B2C with a small mix of B2B, User - Working Professionals)

2. Student Housing: Aims to provide a comfortable and learning environment for the students. (B2B, User - Students) : click here

3. Zeassetz: Aims at offering hassle free investment experience with tech driven property management services. We manage the property, maintenance, tenants and all other services providing an end to end experience to our customers. (Pure B2C, User - Investor)

4. MyFirstXP by Zolo: Aims to provide an unparalleled experience of connecting the right talents with the right opportunities. We train students to attain the right skills and build their profile with a structured programme called XP Edge, enabling them with the perfect launch platform for their career. We also utilize our AI-ML driven proprietary tool XP Assist to help companies of all sizes hire the best talent. (B2C, User - college graduates)

The experience required at facility management + administration + client or vendor management at organisations on a large scale or schools / colleges or universities.

The JD in a few words :

- Must be passionate about engaging customers/clients and expanding their use cases through our process.

- Must have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.

- Must have good data analysis and data-driven decision-making skills for presentation to clients.

- Good to have Strong project management skills.

- 9-15 years of which 5+ years proven track record in Hospitality Management, Relationship Manager, Key Account Management, and any of similar client handling domains.

Facilities Manager Job Responsibilities :

- Oversees building and grounds maintenance.

- Operates and maintains custodial functions.

- Ensures security and emergency preparedness procedures are implemented properly.

- Ensures that the facility is clean and maintained according to company policy and procedures.

- Handles general accounting tasks, such as accounts payable, payroll, petty cash, and budgeting.

- Oversees and supervises the quality of work for other employees to ensure that all tasks are performed correctly, efficiently, and effectively.

- Manages and reviews service contracts.

- Conducts and documents regular facilities inspections.

- Checks completed work by vendors and contractors.

- Recommends maintenance, mechanical, electrical, and facility design modifications.

- Communicates workplace safety precautions to employees.

- Forecasts, allocates, and supervises the financial and physical resources of the facility management.

Facilities Manager Qualifications / Skills :

- Closing skills

- Strong project management skills

- Customer service orientation

- Communication skills

- Technical engineering skills

- Decision making

- Problem solving

- IT skills

- Leadership

- Professionalism

Education and Experience Requirements:

- High school diploma or equivalent

- Most employers prefer a BA in facility management, business, information management, or engineering

- 5 -10 years in related positions