with strong expertise across the Zoho One suite to design, configure, customize, and integrate business workflows. The role involves hands-on work across multiple Zoho apps, Deluge scripting, integrations, data management, and user support delivering end-to-end solutions for Sales, Support, Finance, and Operations teams.
Zoho One Implementation & Administration
Own end-to-end implementation and enhancement of
Zoho One
applications.
Manage users, roles, profiles, permissions, and security governance across apps.
Configure and maintain
Zoho CRM
modules, fields, layouts, validation rules, assignment rules, and automations.
Build and optimize processes using workflows, approvals, Blueprints, scoring rules, and notifications.
Development & Customization (Full Stack within Zoho)
Develop
Deluge
scripts (custom functions, schedulers, buttons) to automate business logic.
Build custom apps and extensions using
Zoho Creator
(forms, workflows, reports, pages) where required.
Customize
Zoho Desk
(departments, SLAs, automation),
Books/Inventory
,
Campaigns
,
Projects
,
Sign
, etc., based on business needs.
Ensure clean error handling, logging, performance tuning, and maintainable code.
Integrations & APIs
Implement integrations between Zoho apps and third-party systems using
REST APIs, OAuth2, webhooks
, and
Zoho Flow
.
Troubleshoot integration issues, sync failures, field mapping conflicts, and rate limits.
Maintain integration documentation and ensure reliability for business-critical workflows.
Data, Reporting & Analytics
Plan and execute data imports/migrations: mapping, cleansing, de-duplication, validation, and reconciliation.
Build reports and dashboards in
Zoho CRM
and
Zoho Analytics
for business KPIs.
Maintain data standards, hygiene rules, and master data consistency across applications.
Collaboration & Enablement
Work closely with stakeholders to gather requirements and translate them into scalable Zoho solutions.
Create documentation (SOPs, admin guides) and provide user training/support.
Coordinate releases, UAT support, and post-release improvements.
Required Skills & Qualifications
2+ years of hands-on experience with
Zoho One / Zoho CRM
.
Strong expertise across multiple Zoho One apps such as
scripting experience for automation and integrations.
Experience with
REST APIs, OAuth2, webhooks
, and integration debugging.
Practical knowledge of CRM architecture: roles/profiles, data sharing, pipelines, lifecycle stages.
Strong documentation and stakeholder communication skills.
Job Types: Full-time, Permanent
Pay: ₹240,000.00 - ₹420,000.00 per year
Benefits:
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Madipakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.