Job Description

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About Department:

Wholesale Banking service department aims to deliver best in class customer service as also have better control on Wholesale Banking transactions, which include Trade, Forex, Corporate Current Account bulk servicing and Cash Management Services transactions.

About Role:

The role is responsible for managing the Wholesale Banking Service team. The role will guide and coordinate with multiple B-Cat and C-Cat Branches for their Trade/CMS and CA related transactional needs. They will drive the team to be focused on controlling the TAT/NFTRs on transaction delivery. Execution of trade related transactions with regards to regulatory guidelines and banks internal guidelines. Liaison with WTO Centralised Units like TFC/DTFC/CCPH/COBC/RFRC for processing txns within TAT. Their primary aim is to improve customer experience.

Key Responsibilities:

• Optimizing revenue generation and achieving the target fee income from trade, forex, CMS
• Ensure error free transactions resulting in zero loss of revenue
• Handling Transactions like Export, Import, Inward Remittances, Outward remittance, Letter of Credit and Bank Guarantee (Inland and Foreign), Current account onboarding and other service requests
• Dealing with clients for transactional and compliance related matter
• Liaising with clients, business, Operations team and various branches for timely processing of various transactions
• Various reporting pertaining to regulatory authorities and to internal departments
• Ensure Standard productivity and timely completion of job in order to achieve customer TAT
• Follow up with branches and ensure timely rectification of audit irregularities (if any)
• Handling of complaints / investigation and resolution thereof within defined TAT a) Regulatory and other complaints b) Court orders c) Investigations from Govt. agencies
• Ensure transactions processed are compliant to external as well as internal guidelines
• Reduction in EDPMS/IDPMS/Compliance pending que as per stipulated criteria

Qualifications:

Optimal qualification for success on the job is:

• Graduate/ MBA preferred
• Additional Certificate course related to Banking sector
• Minimum of 5 years of prior experience in the relevant field

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

• Knowledge of banking products and services
• Should possess strong understanding and learning capacity
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
• Ability to handle pressure and meet deadlines
• Ability to work effectively across functions and coordinate with various internal and external stake holders for executing the transaction
• Ability to work as a part of team and contribute towards team goals
• Ability to manage multiple tasks/projects and deadlines simultaneously

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Company:

Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses

Axis Bank