Workforce Management Analyst
Job Description
Location : Malad (Work form Office) 24/7 Shift with 2 weekly off Salary up to 5 LPA Efficient administrative skills, accurate and meticulous in approach to work. * Strong analytical and problem solving skills. * Quick decision maker * Digital Mindset- comfortable using technology to support activity and competent in all Microsoft office * Time Management: must be able to multi-task, be detail oriented and demonstrate strong organizational skills * Ability to comprehend emails from other employees and action work accordingly * Good command over MS Office specifically MS Excel * Manage accurate entry of information on client application * Read, understand and process instructions / activities sent through email in English * knowledge of BPO Work Force Management activities such Real Time Management, Scheduling, Roster Preparation, Shrinkage Management & Reporting * Able to think outside the box and search for cost effective solutions. * Strong skills in MS Excel, Access, PowerPoint & Dashboard.
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Job Detail
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Job IdJD3156913
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear